Welcome to OnTurf Sports

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Frequently Asked Questions


OnTurf Sports provides more information to make the lives of the coaches, parents and players easier and the events more enjoyable.
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  1. How are weather related announcements made?
  2. What is the cancellation and refund policy?
  3. When is the tournament schedule released?
  4. What is a 3 or 4 game format?
  5. When is payment required?
TOURNAMENT FREQUENTLY ASKED QUESTIONS

WEATHER
All weather related announcements will be made through our twitter account @OnTurfSports. Please Note: The City of Columbia City has an ordinance that if a severe storm warning is issued for the area the park must be evacuated. The Columbia City police or fire department will notify us of this situation. This is a City enforced policy.

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WEATHER ISSUES
OnTurf Sports may adjust the format and location of the event based on weather conditions.

CANCELLATION AND REFUND POLICY
In order to provide each team fair play and an opponent, the schedule is final after it is posted to the website. A team that drops from the event after the schedule is final will forfeit all entry fees. There will be no exception to this policy. A $100 cancellation fee applies within 3 weeks before the first game if the schedule has not been released unless the tournament is full and closed. No refund of payment will be issued after the tournament has closed or schedule released.

Unplayable games, inclement weather, power outages, or other acts of nature, vandalism, or acts out of our control: Entry fee credit towards future tournament with the specific tournament director.

USSSA entry fees are not refundable. Teams will receive credit towards a future tournament with the same tournament director. Credit issued does not apply to future USSSA State or World Series events. Credit may be used for the next future season (1 Year max) if team cannot compete or transfer credit during the current year season. Credit is transferable (by listed team coach only) to another team in writing. Only one team credit can be used per entry.

USSSA Cancellations will be credited as described below:
  • No Games Played 100% tournament credit
    minus $50 Admin Fee

  • 1 Game Played 50% tournament credit

  • 2nd Game Started 20% tournament credit

  • 2nd Game Completed No tournament credit

Cancellations will be determined by the Event Director. If a team forfeits prior to the event being cancelled, no credit/no refund will be issued. Indiana USSSA directors reserve the right to alter or modify or make rulings that are not particularly covered in these rules and regulations; or that management concurs are necessary to conduct the ongoing business. All Indiana USSSA management decisions are final.

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TOURNAMENT SCHEDULE
Tournament schedules are released no later than the Tuesday before the event. The individual that registered the team for the tournament will receive an email letting them know that the schedule is available. Online schedules will be available from the tournament listing. Tournament game results will be updated to the game schedule as quickly as possible during the tournament.

TOURNAMENT FORMAT
A 3 or 4 game format is the number of games a team should expect to play as long as the weather permits the full game schedule to be played. In the case of weather issues, the number of games may be changed to determine a tournament winner.

TOURNAMENT PAYMENT
Tournament payments are required to be received by OnTurf Sports three weeks before the tournament (Check or Credit Card). Within two weeks of the tournament, online payment through PayPal will be required to allow the schedule to be completed for all the teams. No PayPal account is required to use PayPal. When a tournament becomes full and closed, payment will be requested at that time. No refunds of payments will be issued after tournament has closed.

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INSURANCE REQUIREMENTS
The certificate of insurance must indicate the coverages for your team and must have valid dates.


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